The AI Platform for Airlines
Wave goodbye to the old way of working.
Let NEO take care of everything
Real intelligence, real results, real impact.
NEO is Skylight’s purpose built NDC-native
A.I platform, ready now!
Predictive AI
Hyper Integration
Integrate seamlessly with all your core systems plus all of Skylight’s partners to improve every operational and passenger touchpoint
System-agnostic by design
Seamless core connectivity
Event-driven operations
Partner orchestration
Payments everywhere
One ecosystem view
Turn operations into a growth engine, protect the schedule, unlock new revenue, and continuously optimize performance in real time.
Prescriptive AI
AI automation
What‑if intelligence
Passenger prioritization
Self-service AI
Proactive communications
Revenue intelligence
Let NEO support every touchpoint in the passenger journey.
NDC ready, Now
Modernize airline retailing, deliver differentiated offers faster, integrate with partners more easily, and keep full, rich content consistent across every channel.
Faster partner integrations
Rich, dynamic offers
Future-proof retailing
Lower total cost
Ecosystem orchestration
Faster innovation
Real intelligence, real results, real impact.
NEO is Skylight’s purpose built NDC-native
A.I platform, ready now!
Never sweat a disruption event again!
NEO disruption management powered by AI. Monitors every single passenger and flight and acts automatically in every disruption event
NEO delivers the most innovative disruption solution today
Whether it’s intelligent automation or real human help, NEO gives you the best of both worlds. From AI-powered tools that make faster, smarter decisions for any disruption event.
AI
NEO uses an intelligent AI layer to detect disruption early, automate decisions, and help teams act faster with real-time operational context.
Predict disruption sooner.
Automate rebooking at scale.
Model passenger and cost impact instantly.
Enable faster, smarter decisions.
Customer Experience
Keep passengers informed, protected, and moving with real-time communication, self-service options, and faster recovery during disruption events.
Real-time passenger notifications.
Faster rebooking and recovery.
Self-service disruption options.
Better protection for connections and journey continuity.
Cost Optimization
Reduce disruption costs with better automation, clearer operational visibility, and decision support that helps teams choose the best recovery path faster.
Lower IROP handling costs.
Reduce manual intervention.
Optimize crew and asset utilization.
Minimize downstream delay impact.
NEO AI completely changes how your work any disruption event with options to talk to NEO in natural language. Improving speed and reducing training requirements.
Do anything from anywhere, we’ve got your covered!
It’s time to rethink how you manage your airport operation and customer experience. NEO Airport empowers your agents to manage your entire airport from a mobile app. From Check In to Boarding, ancillary revenue and payments and even mobile disruption management. NEO keeps your passengers on the move!
Gain real-time visibility across all NEO applications. NEO Vision monitors operations, performance, revenue, costs, and usage with live reports available at any time.
Run a fully digital, paperless ramp. Give teams real-time operational information wherever they are on the tarmac or in the airport.
The NEO mobility family delivers solutions Airport and Ramp agents and your inflight team, all from a single platform creating a 100% digital workforce.
Create a fully digital cabin. Improve crew communication, increase productivity, and deliver better passenger service all with a single, integrated Point of Sale.